Developing Internal Coaches

Course outline

Recent research has shown that around 80% of businesses use coaching to develop their staff and improve performance. In order to make the most of this valuable tool, coaches need to be equipped with the necessary skills. This workshop allows delegates to develop the relevant skills through practice in a safe environment.


On completion of the course, delegates will:

  • be able to define what coaching is
  • recognise when coaching is the correct intervention to use
  • have identified the skills required to be an effective coach
  • have practiced coaching others using a variety of models
  • consider how and when to use coaching within their own business environment


This programme is recommended for those who coach others within the work environment. It will benefit those who are new to coaching or those wanting to create a coaching culture within their organisation.

Workshop style

This fully participative course includes:

  • individual and group exercises
  • group discussion
  • skills practice
  • input from tutor

Course content

  • defining coaching
  • training versus coaching
  • using various models in coaching
  • the coaching environment
  • skills and behaviours that underpin effective coaching
  • speed coaching
  • using coaching in the work place
  • practice sessions

To find out more

Contact Fiona Robson at Up Front Training and Coaching to discuss how the programme can benefit your organisation.

Fiona didn't give me solutions; she helped me think it through for myself.

Sally, Kenilworth