From time to time, we may all come across situations where we are faced with having that "difficult conversation". This workshop is designed to give you some tools, techniques and models for addressing those situations; from learning how to say "no" assertively through to coaching someone back to performance.
On completion of the course, delegates will:
This workshop is recommended for anyone who faces challenging conversations in the work place. It will benefit line managers, project managers and those looking to build their confidence in their daily interactions.
This fully participative course includes:
Contact Fiona Robson at Up Front Training and Coaching to discuss how the programme can benefit your organisation.
Feel the fear and do it anyway.Susan Jeffers