We have worked with a number of organisations over the years, in both the public and private sectors. We have helped fire fighters take on the mantle of people management and have worked with team leaders to build their skills to become effective first line managers.
We have also worked with entire management populations across an organisation to develop their skills and knowledge in specific areas such as recruitment and performance management. Whatever your development need, contact us to see how we can help.
Fiona has delivered ILM accredited programmes for me. She has excellent knowledge and is always professional. The client was happy with the results and has commissioned further training. Fiona works diligently with candidates to maximise their opportunity to achieve and always provides constructive feedback and support. Fiona is totally reliable and always delivers and I have no hesitation in recommending her.Jane Frost
Fiona is an excellent facilitator, who always delivers good results.Julie Bird
I have worked with Fiona for several years now and it has always been a pleasure. She is a very skilled and professional trainer, assessor and coach who builds excellent rapport with her clients, delegates and colleagues. She achieves great results and I recommend her wholeheartedly.Sarah Smith
Fee worked with me to provide two training programmes, and helped run the initial sessions. The training was well-focussed and Fee was very well informed. The feedback from the sessions she ran was excellent, and we have witnessed some changes in behaviour as a consequence. I would recommend contacting Fee if you are considering running any 'soft skills' training.Debbie Towler
Fiona recently delivered a two day ILM L3 Award in First Line Management workshop for one of our clients. The feedback from the delegates who attended the workshop was, without exception, excellent. Not only did delegates find the workshop to be interesting and enjoyable, but many also felt that they gained the confidence to think for themselves, use different tools and techniques in their work and change their approach to some aspects of their jobs. One delegate commented - "One of the best training courses I have ever attended"Denise Watson
We have used Fiona to deliver numerous workshops in line with NVQs at levels 2 and 3 in Contact Centre, Business and Administration, Learning and Development, Leadership and Management. Fiona has covered various topics from communication, change management, time management etc. Fiona has delivered training in house and I have attended open courses at a nearby training centre. Fiona is always punctual and well organised. She keeps in constant contact with us, before and after training delivery.I have received positive feedback from candidates I have sent on these workshops and have also had positive experiences when attending these sessions myself.Ruth Martin
I found the coaching sessions very useful. They went at my pace and the questions didn't get in the way of my thinking. I do feel like I've made some progress.Sally, Kenilworth